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Stonebridge AI

AI Receptionist

Turn new inquiries into a clear next step.

Capture the request while your team is busy.

Book a free workflow call

A salon customer calls.

Illustrative example

  1. Customer calls
  2. AI captures
  3. Your database
  4. Staff review
A salon customer calls while a stylist works with a client. The request and supplied contact details flow into a configurable database, then to staff review.
Supplied contact details and the service request are logged in your chosen database for staff review.
See the example
  1. 01

    Incoming call

    Incoming call

    Haircut requested

    “I'd like a haircut. Saturday morning works best. Could someone call me back?”
    Request received
  2. 02

    AI captures the request

    Intake summary
    Request
    Haircut
    Contact
    Callback details supplied
    Preference
    Saturday morning
    Next step
    Save the agreed intake record
  3. 03

    Your database

    Client intake record
    Name
    Caller name, if supplied
    Phone
    Callback number supplied
    Email
    Email, if provided
    Other contact details
    Supplied details in agreed fields
    Service summary
    Haircut requested. Prefers Saturday morning.
    Saved to the database and fields you choose during setup.
  4. 04

    Staff review

    Waiting for staff review

    Check the request and availability. Approve the next step.

    An appointment needs staff approval before confirmation.

Start with one intake path. Choose your database and fields during setup.

How this fits your workflow

Fits your workflow

Capture the request. Keep staff in control.

One intake source

Choose calls, a website form or a shared inbox. Agree a live receptionist or transcript intake route and a named reviewer.

Your database and fields

You choose the database destination and stored fields during setup. We agree access and test the route. Supplied contact details and the service request are saved in those intake fields.

Approval before action

Messages and bookings need staff approval. Changes beyond the agreed intake fields need approval. Pricing and technical commitments stay with staff. Payments are outside this scope.

What happens when a request needs attention?

Missing or unclear details go to the reviewer. Failed database writes or handoffs pause for staff review. Urgent or sensitive requests follow agreed escalation rules. Regulated intake needs separate review. This workflow does not provide emergency response.

What do we agree before building?

Pilot timing is agreed after we confirm scope and access to your tools. We agree on the operating window and response-time checks with you, then test the workflow before launch.

Where does Customer Operations fit?

AI Receptionist captures the incoming request and saves the agreed intake record. Customer Operations handles later follow-up and operational handoffs under its own agreed scope.

Getting started

Start with one workflow.

  1. 01

    Free workflow call

    Choose the first workflow.

  2. 02

    Paid planning

    Agree the scope.

  3. 03

    Implementation

    Build and test.

  4. 04

    System care Optional

    Care within agreed scope.

Book a free workflow call